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Default TLC pack - 5th May 2017, 04:29 PM

Hi everyone

Looking for a bit of info I collected my second hand JCW last week so just checked on mini website and says I have TLC pašk on the car. So what does the TLC pack consists of and what is covered and what do I pay ECT ECT.

Thank you
  
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Default 5th May 2017, 09:24 PM

Welcome to TM, the link below should explain everything,

MINI tlc and tlc XL | Dick Lovett MINI


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Default 6th May 2017, 08:45 AM

When was the car registered?

Before Jan 17 - 5 Years / 50,000 miles. Price when new was ú399
Jan 17 onwards - 3 Years /36,000 miles. Price since Jan is ú299
  
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Default 6th May 2017, 11:46 AM

Is that right, before 2017 is a 5 year TLC pack?

I just bought my 2013 countryman from a mini dealer who told me the tlc only covered 3 years and therefore was expired?
  
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Default 6th May 2017, 02:19 PM

It should be for 5 years but it depends on how many miles it has covered, we covered 46k miles in 4 years and TLC ended for us having nearly reached 50k miles.


Current
2013/13 Mini Roadster 2.0 Cooper SD.
2016/16 Mini Countryman 2.0 Cooper SD All4.

Previous
2013/13 Mini Countryman 2.0 Cooper SD All4.

~ Our CM SD All4
~ 10,000 miles report
~ 20,000 miles report
~ 30,000 miles report
~ 40,000 miles report

2011/11 Mini Countryman 1.6 Cooper D 2WD.

~ 25,000 miles report
~ 35,000 miles report
  
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Default 6th May 2017, 03:08 PM

My 3 year old cm has only got 29k on it so it looks like the dealer is telling me porkies!

Mind you, they've been useless in every other way so no suprises there. I did a check on minis website however and that says I'm not covered either so the conflicting information doesn't help.
  
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Default 6th May 2017, 03:33 PM

It doesn't appear the first owner of your Countryman opted for TLC, now that your MINI is over three years old, to save on maintenance costs stay with the main dealer service but opt for the value MINI maintenance plan as shown below:

https://www.mini.co.uk/en_GB/home/se...e-service.html

I share your pain on dealer experience, having bought a number of MINIs we've ruled out some dealers/dealer groups for their arrogance.


Current
2013/13 Mini Roadster 2.0 Cooper SD.
2016/16 Mini Countryman 2.0 Cooper SD All4.

Previous
2013/13 Mini Countryman 2.0 Cooper SD All4.

~ Our CM SD All4
~ 10,000 miles report
~ 20,000 miles report
~ 30,000 miles report
~ 40,000 miles report

2011/11 Mini Countryman 1.6 Cooper D 2WD.

~ 25,000 miles report
~ 35,000 miles report
  
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Default 6th May 2017, 04:46 PM

Cheers, that makes sense I guess!

I don't regard my cm as a long term car. What with the rattles and generally poor build quality, terrible ride on the runflats and the fact it's giving me chronic back ache I reckon I'll be moving to something else in the next 6 months!

The useless dealers didn't exactly help either, I've always been happy with my local Vauxhall dealer ironically as they are usually slagged off!
  
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Default 6th May 2017, 07:26 PM

We've been luckily with our current MINIs not suffering with any major rattles, our local dealer, Cotswold MINI Cheltenham, are also brilliant. With this experience we have decided to stay with the brand rather than returning to Volkswagen who had a tendency to damage our cars when servicing them!! With the runflats you can always replace and sell on your runflats, there is certainly a demand for them on eBay.


Current
2013/13 Mini Roadster 2.0 Cooper SD.
2016/16 Mini Countryman 2.0 Cooper SD All4.

Previous
2013/13 Mini Countryman 2.0 Cooper SD All4.

~ Our CM SD All4
~ 10,000 miles report
~ 20,000 miles report
~ 30,000 miles report
~ 40,000 miles report

2011/11 Mini Countryman 1.6 Cooper D 2WD.

~ 25,000 miles report
~ 35,000 miles report
  
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