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Default 1st December 2017, 07:30 PM

Surprised on the runflats. It's published everywhere that alloy sizes 18" and over (on BMWs/MINIs) are only supplied with runflats from the factory. Is the winter pack offered by the dealer? I'm not sure what that is. If the dealer is being awkward, place your complaint on MINI's Facebook page and that will with get some attention from MINI HQ.

Aftersale service from some dealers is clearly appalling.


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Default 1st December 2017, 08:10 PM

Quote:
Originally Posted by zf44 View Post
Surprised on the runflats. It's published everywhere that alloy sizes 18" and over (on BMWs/MINIs) are only supplied with runflats from the factory. Is the winter pack offered by the dealer? I'm not sure what that is. If the dealer is being awkward, place your complaint on MINI's Facebook page and that will with get some attention from MINI HQ.

Aftersale service from some dealers is clearly appalling.
don't do face ach, have been in touch with mini this morning, car was ordered with out run flats by dealer from factory after telling me you could only have it on run flats, mini told me it should have run flats, on paper we didn't pay for them, winter pack is front and rear rubber mats rubber boot liner and a load of cleaning stuff

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Default 1st December 2017, 09:13 PM

These issues can be easily resolved by the dealer through goodwill, I would pursue especially with the large value of your purchase.


Current
2013/13 Mini Roadster 2.0 Cooper SD.
2016/16 Mini Countryman 2.0 Cooper SD All4.

Previous
2013/13 Mini Countryman 2.0 Cooper SD All4.

~ Our CM SD All4
~ 10,000 miles report
~ 20,000 miles report
~ 30,000 miles report
~ 40,000 miles report

2011/11 Mini Countryman 1.6 Cooper D 2WD.

~ 25,000 miles report
~ 35,000 miles report
  
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