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Am I getting ripped off?
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adam0161 is Offline
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Default Am I getting ripped off? - 21st September 2016, 10:24 PM

Hi there everyone,

I have a Mini Cooper s 2005 on 100,000 miles.

I had a bad rattle from my engine which I presumed meant the cam chain tensioner needed doing.

I took it to a local garage and they said they wouldn't just change the tensioner as the whole chain could fall apart if the guides are broken.

I agreed that they change the full cam chain kit for a price of 420.

They had it for a couple of days and then rang me and said that they couldn't get the crank pulley off so they were going to have to cut it off and fit a new one.

They said the part would be 240 and it could take 30 minutes or 2 hours depending on how difficult it is.

There labour cost is 40 per hour so I expected a bill of 740 at the most.

They rang to say that it took 8 hours for them to remove the pulley and that it would be 1030!!

I haven't paid as yet as I complained and the manager said he was going to think about it and call me back in the morning.

Now I'm no mechanic but this price seems ridiculous! Surely it's not my fault they couldn't get the pulley off

Does anyone have any thoughts?

Many Thanks, Adam
  
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