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Mini power steering pump failure
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Default Mini power steering pump failure - 19th November 2017, 02:31 PM

Hi, I recently had a fire at the bottom of my Mini r50 engine. I took it into the local auto electrician and they told me it was the power steering pump that had failed and set on fire. So I gave them the go ahead to fix the car and they rang BMW asking for a new part. BMW replied saying they have had a few cars brought back to them with the same problem in the past. This problem apparently isn't supposed to happen and is a fault in the manufacturing of the MINI, so depending on how MINI look at the problem, there is a possibility they could repair the car for free! (No warranty needed).
However, they said they need to run a diagnostics on the car and they charge 120 an hour. Bearing in mind my car is a 2001 plate so this could influence their decision. I have a feeling because my car is so old they could turn round and say it's going to cost me.

So my issue is, do I just get the car fixed at my local auto electrician for 600.
Or
Do I send it to BMW for them to run a diagnostics on the car and then still for them to possibly come back to me saying they can't do it for free and give me a huge bill to fix it.

Any advise would be much appreciated!
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Default 20th November 2017, 10:29 PM

If they have a potential factory recall, then you shouldn't be charged for the diagnostic to determine that. If they ran the diagnostic and proved it wasn't the potential factory recall that caused the issue, then they would quote you a price to carry out the required repairs.
Although each franchise is independent, I would consider contacting the head office as that has previously worked for me when I had an issue with a Fiat 500 and dealerships weren't being very helpful.
  
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Default 21st November 2017, 05:22 AM

A major fault with these components and widely reported, have a read through the thread below:

Power assisted steering 2004 mini cooper

I would go down the franchises dealer route and ask them to waive the diagnostic fee being a common problem.


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Last edited by zf44; 21st November 2017 at 05:28 AM.
  
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Default 21st November 2017, 06:02 AM

An article of the pump catching fire below. MINI sorted it out for them.

MINI Cooper Forum - Fuel For Your MINI Obsession - MINI Cooper - S - One - Diesel - Works - Cabrio


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Default 22nd November 2017, 03:02 PM

This was a well known and well documented problem. I'd go back to the dealer.
  
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Default 27th November 2017, 06:27 AM

I understand that there was a class action lawsuit in the US for this issue, but there was no recall in the UK. Here's hoping that you get this issue covered... but I wouldn't hold you breath ��
  
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